26 Trains from (YPR)YESVANTPUR JN to (GTL)GUNTAKAL JN

Shri P.K.Srivastava, General Manager, SCR reviewed the “Passenger and Customer Facilitation Fortnight” Celebrations being held o­n the Zone with the Divisional Railway Managers of all the six Divisions of Secunderabad, Hyderabad, Guntur, Guntakal, Vijayawada and Nanded through a Video Conference at Rail Nilayam, Secunderabad today i.e., 3^rd June, 2015. Several Principal Heads of Departments were also present during the Video Conference.

The “Passenger and Customer facilitation Fortnight” -“Railyatri/Upbhokta Pakhwada” Celebrations have commenced o­n 26^thMay, 2015 all over Indian Railways and will continue till 9^th June, 2015. The focus during the celebrations is towards Customer outreach, so as to build a cohesive and trustworthy rapport between Indian Railways and its users/customers.

During the Video Conference, Shri P.K.Srivastava, took a firsthand position o­n the implementation of the customer centric agenda set for the fortnight from all DRMs. He was all praise for the excellent work being undertaken as a part of the celebrations by all Divisions, which in turn has been acknowledge by the Hon’ble Minister of Railways himself. The General Manager, in particular expressed satisfaction that several Passenger related facilities/amenities are being commissioned at various stations in the fortnight. He was also happy that the initiative towards interacting with Rail users at various Railway stations and Trains to seek their feedback and suggestions is bearing fruit.

The DRMs furnished an account of report o­n various day to day activities undertaken until today o­n their Divisions. These include Road Shows, Public Awareness Programmes, Inaugurations of Passenger facilities/amenities, Cleanliness drives, Health Check up camps, Security drives, Ticket checking drives, Vigilance Checks, Safety Inspections, Seminars etc., The General Manager was also appraised o­n the plans drawn for the remaining days of the Fortnight long Celebrations.

Shri P.K.Srivastava, General Manager, South Central Railway visited Tirupati Railway Station today i.e., 2^nd June, 2015 as a part of the rail users outreach programme in connection with the “Passenger and Customer Facilitation Fortnight” being celebrated o­n Indian Railways. The General Manager met Shri Chadalavada Krishnamurthy, Chairman, Tirumala Tirupati Devasthanam at the station premises.

During his visit, the General Manager inspected Passenger Amenities and Facilities at Tirupati Railway Station, which is o­ne of the busiest rail hub o­n SCR. He also reviewed the plans and progress o­n various developmental works being undertaken at Tirupati Railway Station with Shri Manoj Joshi, Divisional Railway Manager, Guntakal Division, SCR. The General Manager made a thorough study of the CCTV monitoring network at the station, which is functioning as a part of the Integrated Security System (ISS) commissioned at Tirupati Railway Station to ensure high level of security.

Shri P.K.Srivastava interacted with the rail users seeking their feedback/suggestions to still more better the Railways system. The General Manager, later interacted with the Media and highlighted SCR’s performance and achievements. He also spelt out SCRs focus towards ensuring Passenger comfort and making rail journey safe and secure.