12955 BCT JP EXPRESS

RESTORATION OF o­nBOARD CATERING SERVICES IN SOME TRAINS OF WR

For the convenience and benefit of passengers, Western Railway has resumed o­nboard catering services with cooked food alongwith Ready-To-Eat in some of WR trains, including premium trains such as Mumbai - Ahmedabad Shatabdi Express and Mumbai Central – New Delhi Duronto Express.

According to a press release issued by Shri Sumit Thakur – Chief Public Relations Officer of Western Railway, out of the 30 trains with pantry services of WR during the pre – COVID period, cooked food services o­n payment basis have been started in four of these trains viz:Train No. 12955/ 56 Mumbai Central – Jaipur Superfast Express, Train No. 19045/46 Surat – Chhapra Tapti Ganga Express, Train No. 12931/32 Ahmedabad – Mumbai Central Double Decker Express & Train No. 22947/48 Surat - BhagalpurSuperfast Express. In the remaining 26 trains, the facility will be resumed soon, as per advice from IRCTC.

Shri Thakur further stated that the o­nboard catering services in premium trains which have the option of pre - booking of food is being resumed in two trains of WR viz. Train No 12009/10 Mumbai Central – Ahmedabad – Mumbai Central Shatabdi Express & Train No 22209/10 Mumbai Central – New Delhi – Mumbai Central Duronto Expresswith effect from 10^th December, 2021. The option of opting out of the catering services for these trains shall also be available to the passengers. It is hereby informed that the passengers who have not booked their food at the time of booking their tickets, can now do so by visiting the IRCTC website with the link https://www.irctctourism.com/BookFood.It has to be done before the charting of the trains (four hours before the schedule departure of train). Similarly, in case, the passenger desires to cancel their food option, they can do so before the first charting of the train (four hours before the schedule departure of train). Full refund of catering charges will be made after deducting GST charges, which is non-refundable. No refund will be made to those who cancel their option after charting.

Shri Thakur also stated that the passengers having PRS counter tickets can also book their food using the above link. Passengers will be asked to input the PNR in the portal & pay o­nline alongwith choice for Veg/ Non – Veg. In addition to this, already booked passenger who have not opted for the food option o­nline, can avail the catering service facility in the train o­n payment of requisite charges, subject to availability.

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