SOUTH WESTERN RAILWAY

                                      Press Release No. 241   Dt. 12.10.2019

I.  SPEEDING UP / REVISION IN TIMINGS OF TRAINS

South Western Railway has decided to speeding up of Train No. 12089/12090 Yesvantpur – Shivamogga Town – Yesvantpur Janshatabdi Express (Six days in a week). Accordingly, the timings of these trains will be revised with effect from 14.10.2019 as detailed below:-

Train No. 12089 Yesvantpur – Shivamogga Town Janshatabdi Express will depart from Yesvantpur 17:30 hrs and arrive Shivamogga Town at 21:55 hrs instead of 22:25 hrs with effect from 14.10.2019.

Enroute this train will arrive/depart Tumakuru – 18:33/18:35 hrs, Kadur 20:42/20:43 hrs, Bhadravati – 21:32/21:33 hrs.

In return direction Train No. 12090 Shivamogga Town – Yesvantpur Janshatabdi Express will depart from Shivamogga Town at 05:30 hrs instead of 05:15 hrs and arrive Yesvantpur at 09:50 hrs instead of 10:10 hrs with effect from 14.10.2019.

Enroute this train will arrive/depart Bhadravati – 05:49/05:50 hrs, Kadur – 06:41/06:42 hrs, Tumakuru – 08:38/08:40 hrs.

II.  RUNNING OF TRAIN NO. 02089 / 02090 YESVANTPUR - SHIVAMOGGA TOWN - YESVANTPUR JANSHATABDI WEEKLY EXPRESS

South Western Railway has decided to run Train No. 02089/02090 Yesvantpur – Shivamogga Town – Yesvantpur Janshatabdi Weekly Express as detailed below:-

Train No. 02089 Yesvantpur – Shivamogga Town Janshatabdi Weekly Express will depart from Yesvantpur 17:30 hrs and arrive Shivamogga Town at 21:55 hrs from 15.10.2019 o­n every Tuesday.

Enroute this train will arrive/depart Tumakuru – 18:33/18:35 hrs, Kadur 20:42/20:43 hrs, Bhadravati – 21:32/21:33 hrs.

In return direction Train No. 02090 Shivamogga Town – Yesvantpur Janshatabdi Weekly Express will depart from Shivamogga Town at 05:30 hrs and arrive Yesvantpur at 09:50 hrs from 15.10.2019 o­n every Tuesday.

Enroute this train will arrive/depart Bhadravati – 05:49/05:50 hrs, Kadur – 06:41/06:42 hrs, Tumakuru – 08:38/08:40 hrs.

The train will have a composition of TWO AC Chair Car, EIGHT Chair Car, TWO Luggage cum brake-van with generator.

III.  PERMANENT AUGMENTATION OF COACH

Train No. 12777/12778 Hubballi – Kochuveli – Hubballi Express will be augmented permanently with o­nE AC 3-Tier Coach with effect from 16.10.2019 from Hubballi and from 17.10.2019 from Kochuveli.                                                                           

                                                      (E. Vijaya)

                                                         Chief Public Relations Office

                                                                    SOUTH WESTERN RAILWAY

                                      Press Release No. 203  Dt.   08.01.2019

SWR AIMS FOR TRANSPARENCY IN CATERING, TO

 PRINT “NO TIPS PLEASE, IF NO BILL, YOUR MEAL IS

 FREE” o­n FOOD PLATES AND COACHES

Addressing a high level review meeting o­n 3^rd January, 2019 with the entire Railway Board, all General Managers of Zonal Railways and Divisional Railway Managers, Railway Minister Shri Piyush Goyal has issued directions that "No tips please; if no bill, your meal is free" - printed o­n a tin plate with a rate list of the menu be publicly displayed o­n all trains by March this year. All trains with catering facility should have rate list displaying prices of menu inclusive of GST and printed o­n a tin plate by March 2019.

This move is to ensure transparency in catering services. South Western Railway in collaboration with IRCTC is taking up this exercise in 44 (Forty four) trains with pantry cars originating from SWR (list enclosed). It is expected that the following stickers will be provided in all the above 44 (Forty four) trains within 10 days.

Minister also advised that PoS (point of sale) machines with swipe and bill generating machine should be distributed in all trains to all catering staff and TTEs by March 31, 2019, adding that this will take care of the complaints of overcharging by the caterer. 

1.POS machines in all trains/static units will be increased and issue of bills will be monitored.

2.Bill books with GST No. Will be ensured with the vendors in addition to POS machines.This will enable better monitoring of transactions

3.Licencees of catering contracts have been directed to issue QR code to vendors for accepting digital payment. These initiatives of promoting use of technology in catering are expected to boost the quality of services .As o­n in South Western Railway contracts for 100 trains are in place and all the vendors in the said trains shall transact through POS machines.

More over All kitchens/ RRs have been provided with CCTV camera and live streaming to Railway officers and o­n internet of the same is also made available for better quality control.

SWR appeals to passengers availing catering services in stations and o­n trains, to please insist for bills.                         

MOBILE CATERING UNITS (PANTRY CARS) OVER SWR: