SOUTH WESTERN RAILWAY

                                      Press Release No. 390  Dt. 13.02.2020

CANCELLATION OF TRAINS

Following trains will be cancelled due to Pre Non interlocking & Non interlocking works at Faridabad Station o­n Hazrat Nizamuddin – Palwal section in connection with provision of 4^th line as detailed below: -

1.Train No. 12779 Vasco da Gama - Hazrat Nizamuddin Goa Express commencing journey from Vasco da Gama o­n 24.02.2020, 25.02.2020 & 26.02.2020.

2.Train No. 17305 Hubballi - Hazrat Nizamuddin Link Express commencing journey from Hubballi o­n 24.02.2020, 25.02.2020 & 26.02.2020.

3.Train No. 12780 Hazrat Nizamuddin - Vasco da Gama Goa Express commencing journey from Hazrat Nizamuddin o­n 26.02.2020, 27.02.2020 & 28.02.2020. Accordingly, Hazrat Nizamuddin – Hubballi Link portion of this train will also remain cancelled.

4.Train No. 22685 Yesvantpur - Chandigarh Express commencing journey from Yesvantpur o­n 26.02.2020.

5.Train No. 22686 Chandigarh - Yesvantpur Express commencing journey from Yesvantpur o­n 29.02.2020.

6.Train No. 12650 Hazrat Nizamuddin - Yesvantpur Express commencing journey from Hazrat Nizamuddin o­n 01.03.2020 & 02.03.2020.

7.Train No. 12629 Yesvantpur - Hazrat Nizamuddin Express commencing journey from Yesvantpur o­n 27.02.2020.

8.Train No. 12649 Yesvantpur - Hazrat Nizamuddin Express commencing journey from Yesvantpur o­n 28.02.2020.

                                                     (E. Vijaya)

                                                          Chief Public Relations Office

                                                                    SOUTH WESTERN RAILWAY

                                      Press Release No. 203  Dt.   08.01.2019

SWR AIMS FOR TRANSPARENCY IN CATERING, TO

 PRINT “NO TIPS PLEASE, IF NO BILL, YOUR MEAL IS

 FREE” o­n FOOD PLATES AND COACHES

Addressing a high level review meeting o­n 3^rd January, 2019 with the entire Railway Board, all General Managers of Zonal Railways and Divisional Railway Managers, Railway Minister Shri Piyush Goyal has issued directions that "No tips please; if no bill, your meal is free" - printed o­n a tin plate with a rate list of the menu be publicly displayed o­n all trains by March this year. All trains with catering facility should have rate list displaying prices of menu inclusive of GST and printed o­n a tin plate by March 2019.

This move is to ensure transparency in catering services. South Western Railway in collaboration with IRCTC is taking up this exercise in 44 (Forty four) trains with pantry cars originating from SWR (list enclosed). It is expected that the following stickers will be provided in all the above 44 (Forty four) trains within 10 days.

Minister also advised that PoS (point of sale) machines with swipe and bill generating machine should be distributed in all trains to all catering staff and TTEs by March 31, 2019, adding that this will take care of the complaints of overcharging by the caterer. 

1.POS machines in all trains/static units will be increased and issue of bills will be monitored.

2.Bill books with GST No. Will be ensured with the vendors in addition to POS machines.This will enable better monitoring of transactions

3.Licencees of catering contracts have been directed to issue QR code to vendors for accepting digital payment. These initiatives of promoting use of technology in catering are expected to boost the quality of services .As o­n in South Western Railway contracts for 100 trains are in place and all the vendors in the said trains shall transact through POS machines.

More over All kitchens/ RRs have been provided with CCTV camera and live streaming to Railway officers and o­n internet of the same is also made available for better quality control.

SWR appeals to passengers availing catering services in stations and o­n trains, to please insist for bills.                         

MOBILE CATERING UNITS (PANTRY CARS) OVER SWR: