SOUTH WESTERN RAILWAY

                                    Press Release No. 150  Dt. 09.08.2019

CANCELLATION/DIVERSION/ SHORT

 TERMINATION/ORIGINATION OF TRAINS

Due to continuous rain and water logging at sever places the repercussion of the following trains for 9.08.2019.

1.Train No. 51462 Miraj Jn. - Belagavi Passenger of Journey commencing o­n 09.08.2019 is partially cancelled between Belagavi and Ghataprabha.

2.Train No. 51406 Castel Rock- Miraj Jn. Passenger of commencing o­n 09.08.2019.

3.Train No. 17416 Chhatrapati Shahu Maharaj Terminus Kolhapur- Tirupati Express commenced journey o­n 09.08.2019 will originate from Miraj Jn. It is partially cancelled between Miraj Jn - Chhatrapati Shahu Maharaj Terminus Kolhapur.

4.Train No. 11304 Chhatrapati Shahu Maharaj Terminus Kolhapur- Manuguru Express commenced journey o­n 09.08.2019 will originate from Miraj Jn. It is partially cancelled between Miraj Jn - Chhatrapati Shahu Maharaj Terminus Kolhapur. Earlier it was notified as cancelled for that day.

5.Train No. 11303 Manugur - Chhatrapati Shahu Maharaj TerminusKolhapur Express commenced journey o­n 10.08.2019 will be now restored. Earlier was notified as cancelled for that day.

6.Train No. 56269 Shivmoga Town – Mysuru passenger train of Journey commencing o­n 09.08.2019 is partially cancelled between Shivmoga Town and Birur. 

7.Train No. 56272 Chikamagalur - Shivmoga Town passenger train of Journey commencing o­n 09.08.2019 cancelled.

8.Train No. 56277 Chikamagalur - Yesvanthapur passenger train of Journey commencing o­n 09.08.2019 cancelled.

9.Train No. 56278 Yesvanthapur - Chikamagalur passenger train of Journey commencing o­n 09.08.2019 cancelled.

10.Train No. 12779Vasco Da Gama - Hazrat Nizamuddin Express commencing journey today i.e.on 09.08.2019 will be diverted to run via Madgaon, Roha, Panvel, Igatpuri, Manmad.

11.Train No. 02779 Vasco Da Gama – KSR Bengaluru Express commenced journey today i.e. o­n 09.08.2019 is partially cancelled between Vasco Da Gama - Hubballi.

12.Train No.17305 Hubballi – Hazrat Nizamuddin Link Express commencing journey o­n 09.08.2019 is cancelled. Slip coaches Hazrat Nizamuddin- Hubballi which is attaching to Train No. 12780 Hazrat Nizamuddin – Vasco Da Gama of commencing journey o­n 11.08.2019 is cancelled. 

                                                      (E. Vijaya)

                                                         Chief Public Relations Office

                                                                    SOUTH WESTERN RAILWAY

                                      Press Release No. 203  Dt.   08.01.2019

SWR AIMS FOR TRANSPARENCY IN CATERING, TO

 PRINT “NO TIPS PLEASE, IF NO BILL, YOUR MEAL IS

 FREE” o­n FOOD PLATES AND COACHES

Addressing a high level review meeting o­n 3^rd January, 2019 with the entire Railway Board, all General Managers of Zonal Railways and Divisional Railway Managers, Railway Minister Shri Piyush Goyal has issued directions that "No tips please; if no bill, your meal is free" - printed o­n a tin plate with a rate list of the menu be publicly displayed o­n all trains by March this year. All trains with catering facility should have rate list displaying prices of menu inclusive of GST and printed o­n a tin plate by March 2019.

This move is to ensure transparency in catering services. South Western Railway in collaboration with IRCTC is taking up this exercise in 44 (Forty four) trains with pantry cars originating from SWR (list enclosed). It is expected that the following stickers will be provided in all the above 44 (Forty four) trains within 10 days.

Minister also advised that PoS (point of sale) machines with swipe and bill generating machine should be distributed in all trains to all catering staff and TTEs by March 31, 2019, adding that this will take care of the complaints of overcharging by the caterer. 

1.POS machines in all trains/static units will be increased and issue of bills will be monitored.

2.Bill books with GST No. Will be ensured with the vendors in addition to POS machines.This will enable better monitoring of transactions

3.Licencees of catering contracts have been directed to issue QR code to vendors for accepting digital payment. These initiatives of promoting use of technology in catering are expected to boost the quality of services .As o­n in South Western Railway contracts for 100 trains are in place and all the vendors in the said trains shall transact through POS machines.

More over All kitchens/ RRs have been provided with CCTV camera and live streaming to Railway officers and o­n internet of the same is also made available for better quality control.

SWR appeals to passengers availing catering services in stations and o­n trains, to please insist for bills.                         

MOBILE CATERING UNITS (PANTRY CARS) OVER SWR: