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37 Trains from (KRSA)KHARSALIYA to (BIO)BORDI


Address: Kharsaliya, Gujarat, India

Station Code: KRSA

Station Name: KHARSALIYA

Zone: WR/Western

Train Frequency Weekly: 61

Station Traffic: Medium

Address: Bordi Railway Station, Anas, Bordi, Gujarat 389151, India

Station Code: BIO

Station Name: BORDI

Zone: WR/Western

Train Frequency Weekly: 61

Station Traffic: Medium





Trains
To Check Ticket Availibility Click Classes
TrainTrain NameFromDepToArrTimeDaysClassesStatus
12995BDTS AII UDZ EXGDA00:03DHD00:560:53W,F,SU2A,3A,SL,GN,12995 Status
19167SABARMATI EXPGDA00:33DHD01:320:59M,TU,TH,SA2A,3A,SL,GN,19167 Status
19165SABARMATI EXPGDA00:33DHD01:320:59W,F,SU2A,3A,SL,GN,19165 Status
19331KCVL INDORE EXPGDA00:50DHD01:440:54F2A,3A,SL,GN,19331 Status
22943PUNE INDORE EXPGDA02:08DHD03:081:00M,TU,TH,F,SA2A,3A,SL,GN,22943 Status
12961AVANTIKA EXPGDA02:33DHD03:331:00M,TU,W,TH,F,SA,SU1A,2A,3A,SL,GN,12961 Status
19335GIMB INDB EXPGDA03:08DHD04:070:59M2A,3A,SL,GN,19335 Status
12903GOLDENTEMPLE MLGDA04:18DHD05:181:00M,TU,W,TH,F,SA,SU1A,2A,3A,SL,GN,12903 Status
19311PUNE INDORE EXPGDA04:40DHD05:390:59W,SU2A,3A,SL,GN,19311 Status
19037AVADH EXPRESSGDA06:52DHD07:521:00TU,W,F,SU2A,3A,SL,GN,19037 Status
19039AVADH EXPRESSGDA06:52DHD07:521:00M,TH,SA2A,3A,SL,GN,19039 Status
19019DEHRADUN EXPGDA08:30BIO10:051:35M,TU,W,TH,F,SA,SU2A,3A,SL,GN,19019 Status
59831BRC KOTA PASSCCL10:03BIO11:461:43M,TU,W,TH,F,SA,SUUNRESERVED59831 Status
11101PUNE GWALIOR EXPGDA11:28DHD12:281:00M2A,3A,SL,GN,11101 Status
11104BDTS JHANSI EXPGDA11:58DHD12:581:00TU,W3A,SL,GN,11104 Status
19061RAMNAGAR EXPRESSGDA12:00DHD12:580:58TH2A,3A,SL,GN,19061 Status
11804BDTS JHANSI EXPGDA12:00DHD12:580:58TU2A,3A,SL,GN,11804 Status
09021BDTS JAT AC SPLGDA12:02DHD12:580:56M2A,3A,CC,09021 Status
12929BL DAHOD SF EXPGDA12:15DHD13:251:10M,TU,W,TH,F,SA,SUUNRESERVED12929 Status
69117BRC DHD MEMUCCL13:33JKT14:290:56M,TU,W,TH,F,SA,SUUNRESERVED69117 Status
69189ANND DHD MEMUCCL14:13JKT15:090:56M,TU,W,TH,F,SA,SUUNRESERVED69189 Status
12477JAM SVDK EXPGDA14:58DHD15:581:00TU2A,3A,SL,GN,12477 Status
12475HAPA SVDK EXPGDA14:58DHD15:581:00W2A,3A,SL,GN,12475 Status
12473SARVODAYA EXPGDA14:58DHD15:581:00SA2A,3A,SL,GN,12473 Status
12471SWARAJ EXPRESSGDA14:58DHD15:581:00M,TH,F,SU2A,3A,SL,GN,12471 Status
19023FZR JANATA EXPGDA17:28DHD18:381:10M,TU,W,TH,F,SA,SUSL,2S,GN,19023 Status
12925PASCHIM EXPRESSGDA19:20DHD20:130:53M,TU,W,TH,F,SA,SU1A,2A,3A,SL,GN,12925 Status
19021BDTS LJN EXPRESSGDA20:00DHD21:001:00SA2A,3A,SL,GN,19021 Status
12911BL HARIDWAR EXPGDA20:00DHD21:001:00TU2A,3A,SL,GN,12911 Status
12917GUJARAT SMPRK KGDA20:45DHD21:440:59M,W,F2A,3A,SL,GN,12917 Status
19575OKHA NDT EXPGDA20:45DHD21:440:59SA2A,3A,SL,GN,19575 Status
69119BRC DHD MEMUCCL20:48JKT21:491:01M,TU,W,TH,F,SA,SUUNRESERVED69119 Status
12909NZM GARIB RATHGDA22:40DHD23:320:52TU,TH,SA3A,CC,12909 Status
11465SMNH JBP EXPRESGDA22:53DHD23:520:59M,SA1A,2A,3A,SL,GN,11465 Status
11463SMNH JBP EXPRESGDA22:53DHD23:520:59TU,W,TH,F,SU1A,2A,3A,SL,GN,11463 Status
19309GNC INDORE EXPGDA23:10DHD00:141:04M,TU,W,TH,F,SA,SU1A,2A,3A,SL,GN,19309 Status
12979JAIPUR SUP FASTGDA23:48DHD00:470:59TU,TH,SA1A,2A,3A,SL,GN,12979 Status
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RECENT NEWS

1
2023/0402-04-2023
Mumbai
WESTERN RAILWAY INSTALLS ELECTRIC VEHICLE (EV) CHARGING FACILITY AT VADODARA STATION


A STEP TOWARDS GREEN & CLEAN ENERGY

WESTERN RAILWAY INSTALLS ELECTRIC VEHICLE (EV) CHARGING FACILITY AT VADODARA STATION

This facility can charge upto 10 Electric Vehicles at a time

It’s a first of its kind EV charging facility over Indian Railways at par with petrol pumps, having drinking water & washroom facilities for the users

Installed under Non Fare Revenue (NFR) contract,

it will generate revenue to the tune of approx. Rs. 35 lakhs

Taking forward the commitment of Energy Saving & Environment Conservation, Western Railway is working o­n a mission mode towards de-carbonization and generation of green energy. In this direction, WR has installed Electric Vehicle (EV) Charging point facilities at various railway stations to promote Green Mobility. o­n the same lines, WR’s Vadodara Division has taken a novel step of installing such Electric Vehicle charging facility at Vadodara railway station under Non Fare Revenue (NFR) contract.

According to a press release issued by Shri Sumit Thakur – Chief Public Relations Officer of Western Railway, aiming towards Energy Conservation & Environment Preservation, Western Railway is adopting several initiatives which helps to curb pollution as well as reduce carbon emissions. An Electric Vehicle (EV) Charging Facility has been installed at Vadodara Railway station under Non Fare Revenue (NFR) contract. It will generate revenue of approx. Rs. 35 lakhs during the contract period. It is worth mentioning that this EV charging facility is a first-of-its-kind of EV with a set up at par with petrol pumps and have been provided with drinking water & washroom facilities for the users. The facility can charge 10 electric vehicles simultaneously.

Shri Thakur further stated that this is the 8th railway station in Vadodara Division to be equipped with the EV charging facility, thereby, giving a boost to the government's vision of building EV ecosystem. o­n Vadodara Division, such facility is also available at Makarpura, Utran, Dabhoi, Karamsad, Kharsaliya, Ranoli & Modasa and more are under planning stage.

*****





2
644/2022-23 14-02-2023
Chennai
RAILMADAD: An effective grievance redressal mechanism of Indian Railways


                                       RAILMADAD: An effective grievance redressal mechanism of Indian Railways

RailMadad mechanism sees increase in usage amidst improved awareness amongst passengers and owing to its reliability

Telephonic call is the most preferred mode of grievance registration for passengers

Southern Railway takes an average of 37 minutes to resolve grievances

The First Response Time is 8 minutes for Medical & Security assistance


As a socially responsible and accountable entity, Indian Railways considers redressal of passenger complaints as o­ne of its Key Performance Indicators.  To put in place an effective complaints monitoring system which would also provide a o­ne-stop solution to complaints, grievances, enquiry and also serve as a robust feedback mechanism, RAILMADAD was launched in 2019.  Complaints and grievances lodged through different modes were brought into a single platform and channelized through this portal for time bound redressal. 


Receipt & Disposal of complaints in Southern Railway through RAILMADAD


In Southern Railway, over 61% of the complaints are received through Rail Passenger Helpline 139, 21% through RailMadad website (railmadad.gov.inrailmadad.in)10% through social media forums, , 5% through RailMadad App and the remaining 3% through other means like SMS to 139, E-mail, CPGRAMS, etc.


Southern Railway has been achieving 100% complaint disposal rate since 2019-20 and also maintains 37 minutes as average disposal time since April 2021.  Southern Railway also maintains 8 minutes as the First response Time (FRT).  FRT is an indicator of efficiency in handling Medical and Security assistance during emergencies. 


Railways at all levels have taken concerted efforts in creating awareness about RailMadad amongst passengers. Faster and satisfactory resolution of grievances has resulted in restoring the faith of the passengers in the grievance redressal system which serves as an harbinger of hope during any inconvenience experienced by passengers during their train journey or while at railway premises.


As a result lots of passengers have now started using the Railmadad complaints mechanism. The total no. 75613 complaints have been resolvedin the current financial year 2022-23 till date when compared to 31450 complaints resolved during the previous financial year 2021-22 (Apr-Mar).


How RailMadad works?


RailMadad, the unified customer interface for grievance, enquiry, suggestion and assistance, provides passengers the choice to access the portal through multiple channels, namely, Web, App, SMS, Social Media and Helpline number (139) during the journey for expeditious resolution of their complaints.On registration of a complaint, a unique complaint number is generated and the status of the grievance is continuously monitored. Passengers also have the facility to track the status of their complaints using the unique reference number. 


Depending o­n the complaint’s nature, urgency and complexity the maximum time limit within which a case has to be resolved is predetermined.As the name suggests, RailMadad has come to the rescue of thousands of passengers during emergencies offering first response and subsequently the required assistance in minimum possible time. While all the departments work in perfect coordination to resolve complaints, it is the Security, Mechanical and Commercial wings that deploy field personnel, play a very crucial role and rush to the passengers’ aid during emergencies arising during travel.


Responding to o­nboard complaints is a very challenging task. RailMadad handles this meticulously, as it is integrated with the National Train Enquiry System (NTES) and other platforms like Integrated Coach Management System (ICMS).  Thus, when an o­nboard complaint is registered both the Train Running Railway and Train Owning Railway is alerted and the complaint is resolved within the earliest possible time. 


Suggestions module


Further, the Suggestions module of RailMadad is an innovative tool through which suggestions from various stakeholders are received and forwarded to concerned branch officers, who could use them as a guide to make future decisions.RailMadad is also used as a managerial tool to measure the efficiency of the subordinate units. Each Division/unit is committed to rectify the deficiencies in their system and offer quality service to the passengers.


Team RailMadad


RailMadad portal is monitored round the clock by a dedicated and efficient team of Officers, Controllers, Inspectorsat the Divisional-level, Zonal-level,Railway Board-level and also by the Engineers atCRIS(the Centrefor Railway Information Systems).The consolidated Team effort is driving theRailMadad portal to the realm of success.


It is noteworthy that RailMadad was awarded Silver-under category-II of National e-governance Awards “for excellence in providing Citizen Centric Delivery” during the 23rd National Conference o­n e-governance held at Mumbai in February 2020.

                  

 Follow us

www.sr.indianrailways.gov.in

https://twitter.com/GMSRailway

https://www.facebook.com/Southern-Railway-240606622749869/



(B.Guganesan)
Chief Public Relations Officer





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